What do you see as the top challenges for our industry?

“The top challenges in the Telco industry are adopting new technology while sweating current assets to the full. This often means that new services, such as those based around next generation IVRs, have to squeeze into current infrastructures (networks, buildings, power etc) while being open and flexible enough to be also useable in next generation networks slowly being adopted. Open standards and partnerships are key to this new ecosystem both of which significantly lower the risk of adopting new technology.”

Tim Daniels
Product Marketing Manager, TeleSoft Technologies